Privacy Policy

theChapter Academy (“we”, “us” or “our”) is committed to protecting the privacy of our users (“you”, “your”, “user” or “users”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, (the “Site”), and use our services, including enrolling in and purchasing our medical courses (collectively, the “Services”).

We encourage you to read this Privacy Policy carefully. By using our Site or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Site or Services.

  1. Information We Collect

(a) Personal Information

When you use our Services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Professional information, such as your medical specialty and qualifications
  • Payment information, such as credit card details
  • Any other information you voluntarily provide to us

(b) Non-Personal Information

We may also collect non-personal information when you interact with our Site or Services, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Site usage data, such as pages visited and time spent on the Site
  1. How We Use Your Information

We use your information for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Communicate with you about our Services, promotions, and news
  • Process payments and enrollments in our courses
  • Respond to your inquiries and provide customer support
  • Personalize your experience on our Site
  • Monitor and analyze usage and trends to improve our Site and Services
  1. Disclosure of Your Information

We may disclose your personal information to:

  • Our employees, contractors, and affiliates, who need to know the information to provide the Services
  • Third-party service providers that assist us in providing our Services, such as payment processors and web hosting providers
  • Law enforcement agencies, government authorities, or other third parties when required by law or to protect our rights or the rights of others
  1. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  1. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. International Transfers

By using our Site or Services, you acknowledge that your information may be transferred to and processed in countries other than Saudi Arabia. These countries may have different data protection laws, and we will take appropriate steps to ensure your information is protected in accordance with this Privacy Policy.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We are not responsible for notifying you of any changes. We encourage you to review this Privacy Policy periodically to stay informed about our practices regarding your information. Your continued use of our Site or Services after any changes to the Privacy Policy constitutes your acceptance of the updated Privacy Policy.